Mein o2

Discover the power and convenience of the Mein o2 app, your ultimate tool for managing your mobile services on the go. Whether you're a contract, prepaid, or My Handy customer, the app brings a host of essential services and benefits right to your fingertips. Recognized with multiple awards, the Mein o2 app ensures you stay connected and in control anytime, anywhere.

For contract customers, the app offers a seamless experience:

• Monitor your consumption, including data volume at home and abroad, and track telephony and SMS usage outside of flat rates. You can even set up a home widget for instant access.
• Easily view your tariff details and explore additional tariff options to suit your needs.
• Update your customer data effortlessly, even when you're on the move.
• Access and review your invoices and itemized bills (EVN) with ease.
• Manage SIM and contract services such as number portability, eSIM orders and activations, and handle third-party services.
• Perform a live check of the o2 network and report any faults directly from the app.
• Enjoy new customer benefits every month with our exclusive Priority loyalty program.

Prepaid customers can also benefit from a range of features:

• Check your used data volume and units, including minutes and SMS.
• Keep an eye on your current credit and top it up effortlessly whenever needed.
• Switch tariffs or book additional options to enhance your plan.
• Update your customer data conveniently, no matter where you are.
• Conduct a live check of the o2 network to ensure you're always connected.

For My Handy customers, the app provides:

• Detailed information about your My Handy contract.
• A digital version of your invoice for easy access.
• Insight into your installment plan, helping you manage your payments.
• An option for early payment, giving you flexibility in managing your finances.

Please note that the Mein o2 app is designed for o2 private customers. Business customers can access similar services through the o2 Business App. Unfortunately, Alice Mobile connections and third-party providers are not supported.

It's important to be aware that this app relies on the online services of Telefónica Germany, and constant availability cannot be guaranteed. To make the most of the Mein o2 app, you'll need an account at o2online.de.